Details
Satisfying the Customer. Quality Management and Service Provision
1. Auflage
CHF 15.00 |
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Verlag: | Grin Verlag |
Format: | |
Veröffentl.: | 22.03.2018 |
ISBN/EAN: | 9783668667846 |
Sprache: | englisch |
Anzahl Seiten: | 14 |
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Beschreibungen
Essay from the year 2018 in the subject Business economics - Business Management, Corporate Governance, , language: English, abstract: Businesses have to continue improving the quality of their goods or services to meet the needs of their clients. There are a number of things that determine the quality of such goods or services and one of them is quality management. The process of quality management, if improperly handled may affect a business' quality and negatively leading to losses. This paper therefore provides an overview of a number of things related to quality management in organizations and how they may help or destroy a business.
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